We hope you'll be pleased with your purchase. If you are not satisfied we'll be happy to offer you a refund or exchange on any merchandise that is returned in its original condition within 14 days of receipt. Just send an email to firstname.lastname@example.org with the details and we will process your return.
Refunds will only be made to the original card of purchase.
Please note that unless the goods are faulty we are unable to offer a refund or exchange on jewellery or engraved goods, unsealed CDs, DVDs, tapes or other recording media.
All of our policies are under constant review and may be amended at any time.